Shipping policy

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Last Updated: May 22, 2026At Blue Mountain (shopbluemtn.com), we strive to provide fast, reliable, and affordable shipping so you can enjoy your home, wellness, and lifestyle products as quickly as possible.Free ShippingWe offer FREE standard shipping on all orders of $35 or more within the United States (contiguous 48 states).Orders under $35 will have standard shipping fees calculated at checkout.Alaska, Hawaii, and U.S. Territories: Shipping is calculated at checkout or may qualify for free shipping during promotional periods.
International Orders: Available to select countries. Shipping costs are calculated at checkout and may include additional customs duties, taxes, or import fees (which are the customer’s responsibility).
Order Processing TimeOrders are typically processed and shipped within 1–3 business days after payment confirmation.
Orders placed after 2:00 PM EST, on weekends, or during holidays may take an extra business day to process.
During peak periods (e.g., holidays or sales events), processing may take up to 5 business days.
Shipping Methods & Delivery EstimatesDelivery times are estimates and not guaranteed. They begin once your order has shipped.
Destination
Shipping Method
Estimated Delivery Time
Cost
Contiguous USA
Standard
3–7 business days
Free on orders $35+
Alaska / Hawaii
Standard
5–10 business days
Calculated at checkout
International
Standard International
7–21 business days
Calculated at checkout
Expedited shipping options (e.g., 2-day or overnight) may be available at checkout for an additional fee, depending on your location and carrier availability.
We primarily ship via USPS, UPS, or FedEx, depending on the size and destination of your order.
Order TrackingYou will receive a shipping confirmation email with tracking information once your order ships. You can also track your order anytime through your account on our website.Shipping RestrictionsWe currently do not ship to certain restricted countries or regions due to carrier limitations. If we are unable to ship your order, we will notify you and issue a full refund.Some oversized or heavy items may incur additional handling fees, which will be displayed at checkout.Lost, Damaged, or Delayed PackagesIf your package is lost or significantly delayed, please contact us within 30 days of the estimated delivery date.
For damaged items, please send photos of the package and item within 7 days of delivery so we can assist with a replacement or refund.
Changes or CancellationsPlease contact us as soon as possible if you need to change or cancel your order. We can usually accommodate requests made before processing/shipping. Once shipped, you will need to follow our Return Policy.Questions?
If you have any questions about shipping, please reach out to us at admin@shopbluemtn.com (mailto:admin@shopbluemtn.com) or through our contact page. We’re happy to help!
Thank you for shopping with Blue Mountain!
We appreciate your business and look forward to serving you again.